Refund policy
We want you to be happy with your purchase. If your item arrives damaged, defective, incorrect, or you experience another issue with your order, please contact us within 30 days of delivery so we can help.
To request a return or refund, please contact us with your order number and a description of the issue. Photos may be requested for damaged, defective, or incorrect items.
Please do not return an item without contacting us first. Return instructions, including the appropriate return address when applicable, will be provided after your request has been reviewed.
Items must generally be unused and in their original condition to be eligible for a return. Certain items may not be eligible for return where permitted by law.
If a return is approved, we will provide instructions on how and where to send your package. Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Orders may only be canceled before they have been processed for fulfillment. Once an order has entered fulfillment, we may be unable to cancel or modify it.
This policy does not limit any rights you may have under applicable consumer protection laws.